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FedNet

Unified Secure Government Network for a Digital UAE

The Federal Network, FedNet, is the foundation of the digital infrastructure for the UAE, built to deliver digital government services efficiently and securely by connecting all federal government entities. FedNet uses advanced technologies such as cloud computing, automation, and artificial intelligence to enhance its ability to provide fast and flexible access to technical resources and ensure the continuity of digital services across the country with high efficiency.

Service Catalogue

FedNet Facts & Figures

#1 Regionally

Sovereign Cloud

VMware accredited

11

Central Services

46

Entities Benefit from Cloud Infrastructure

40

Entities Benefit from High-performance Internet Access

26

Entities Benefit from Disaster Recovery as a Service

35

Entities Benefit from Backup as a Service

19

Entities Benefit from Email as a Service

Why FedNet?

High Availability and Scalability

The Federal Network ensures reliable communication in various conditions, unaffected by any malfunction in its components, with the ability to flexibly expand the services and solutions provided to meet the increasing needs of government entities in the future.

Secured infrastructure

Ensures data confidentiality through advanced encryption and adherence to governmental regulatory standards, thereby enhancing the UAE's cybersecurity.

Cloud computing

Scalable on demand cloud environment with large computing and storage capacity available 24x7x365.

24/7 Service Desk

Dedicated support from technical experts for setup, maintenance, and troubleshooting.

Cost Efficiency

Delivers connectivity services at no cost or low cost.

Connectivity & Integration Services

FedNet Connectivity

G2G Access

Secure Internet Access

SD-WAN as a Service

Advanced Load Balancing as a Service

Government Service Bus (GSB)

API Marketplace

Application Performance Monitoring

Cloud Services

Infrastructure as a Service

Kubernetes as a Service

GPU as a Service

Database as a Service

App Launchpad

AI Services

Backup as a Service

Disaster Recovery as a Service

Applications Services

Email as a Service

National CRM

mSurvey

Digital Government FileShare

24/7 Support

Call Us 800FEDNET

Email

A 24*7 Service Desk available via email and a toll-free number, 800FEDNET.

FedNet infrastructure is engineered with redundancy and failover mechanisms to ensure high resilience against hardware failures or network disruptions.

Yes, FedNet services and features are designed to be flexible and adaptable accommodating changes over time.

Any operating system that can be virtualized can be deployed by the entity.

FedNet disaster recovery strategy encompasses a combination of redundant infrastructure, data replication, backup solutions, and rigorous testing procedures.

currently does not support physical machines.

Entities can define their own backup policy.

Yes, the backup data can be replicated to an additional site.

Yes, depending on the service opted for.

Yes, FedNet offers scalable bandwidth options to accommodate fluctuations in traffic volume.

With A robust DDoS protection mechanism that includes traffic analysis and automatic threat mitigation

Yes.

Service Availability SLA 99.9%

 

Incidents SLA:

Percentage of Severity 1 incidents successfully resolved within 4 hours (99.0%)

Percentage of Severity 2 incidents successfully resolved within 8 hours (99.0%)

Percentage of Severity 3 incidents successfully resolved within 4 calendar days (99.0%)

Percentage of Severity 4 incidents successfully resolved within 5 calendar days (99.0%)

 

Note: Time spent waiting for the entity's response will not be counted i.e. Stopwatch will be temporarily stopped.

are automatically registered in the SLAs and can access FedNet services after migration.

Yes, entities can use the existing subnet. However, to onboard FedNet, they must follow the FedNet IP scheme.

No, it is currently not available.

Yes, an access control policy and process are in place, and is granted only on a need-to-know basis.

How likely are you to recommend FedNet?