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العربية
TDRA

Empowering Digital Transformation

The United Arab Emirates Digital Government (DGOV) stands as the leader in digital transformation in the Arab world, ranking number one, and holds the 13th global rank in the UN E-Government Development Index (EGDI).

This prominent position reflects our firm commitment to innovation and efficiency, propelling us to continuously empower the digital transformation of government entities across the UAE.

Dedicated to providing efficient, accessible, and innovative services, we are not only setting new benchmarks in digital governance both regionally and internationally but also shaping an integrated digital future. Our vision, centered around enhancing societal well-being and driving sustainable development, guides our journey with a clear focus to be recognized as the number one digital government globally.

Our Strategic Priorities

Providing a world-class digital infrastructure

Providing a unified digital platform and common digital enablers

Providing a global digital infrastructure, integrated government systems and automated services

Raising the level of digital capabilities and skills

Legislation readiness to ensure a smooth and comprehensive digital transformation

Enhancing the efficiency of government work

رحلة نجاحنا رحلة نجاحنا

Our Success Journey

The UAE aims to achieve global excellence and become the leading digital government in the world by the year of its centennial in 2071.

2003 - 2012

  • Launch of the eDirham
  • Launch of the e-Government
  • Development of eGov Infrastructure
  • Development of Federal Government portals

2013 - 2015

  • Launch of nation-wide SmartGov Training
  • Launch of the Federal Network
  • Development of the SmartGov Guideline
  • Launch of Smart Government

2016 - 2017

  • Development of Digital Enablers
  • Launch of the Government Service Bus
  • Launch of Digital Identity (SmartPass)
  • Connecting all Federal Entities to Federal Network

2018 - 2020

  • Launch of Digital Vault
  • Launch of Digital Signature
  • Development of Digital Signature Law
  • Launch of National Digital Identity (UAE PASS)

2021

  • Launch of API-First Guideline
  • Launch of Digital Government Roadmap
  • Launch of UAE Verify Platform
  • Launch of UAE API Marketplace

Our Roles

Developing Regulations
Measuring Transformation
Digital Enablers
Federal Digital Network
Technical Consultancy
Managing Domains
Digital Capabilities
Internet Access
Developing Regulations that Support Digital Transformation

We are responsible for developing policies and regulations that enable and enhance digital transformation in the UAE. These policies aim to enhance a culture of government excellence, raise the efficiency of government performance within the digital government program scope, and leverage technology to improve economic growth.

Measuring Digital Transformation

By measuring digital transformation, we aim to raise the level of digital government services quality and presence to enhance the UAE society. It can promote healthy competition among federal entities in terms of their digital services and presence.

Building Digital Enablers

We support infrastructure and strategies that drive effective transformation processes for UAE government entities by implementing digital enablers. TDRA spearheaded the development of the National Plan and implemented several critical initiatives referred to herein as Digital Enablers to achieve UAE Smart Government Goals.

Managing Federal Digital Network

Core to the digital government infrastructure is the Federal Network (FEDnet). With the mission to deliver smart government services efficiently and securely, FEDnet facilitates a technology infrastructure to strengthen coherence, improve operational excellence, and provide on-demand network access to a shared pool of configurable computing resources for all federal government entities.

Providing Technical Consultancy

We provide a service that facilitates the exchange of experience and advice to various government entities seeking consultations in several fields, including information security, systems, architecture design, infrastructure, and development.

Managing Domains

The .ae Domain Administration is the regulatory body that sets and enforces all operational policies for the Registry System. It manages the country’s top-level UAE domains, including ‘.ae’ and ".امارات" (dotEmarat).

Building Digital Capabilities

We design programs to enhance employees' capabilities in government and private sectors, equipping them with skills to design innovative digital services, provide exceptional customer experiences, and lead digital transformation within a well-considered and systematic framework. We also focus on nurturing young talent, expanding their skills through camps and workshops.

Managing Internet Access

Internet Access Management (IAM) defines and regulates access to the internet throughout the UAE. Using the latest technologies and processes, IAM monitors and controls network access based on the content to protect end-users from harmful and illegal websites.

A Global Leader in Digital Transformation

We enable digital transformation globally by exchanging experiences, launching initiatives, and strengthening partnerships as a worldwide role model.

Achievements in Numbers

#1 Regionally
UN E-Government Development Index

#1 Regionally
UN Online Service Index 

#1 Regionally
UN E-Participation Index

#1 Regionally
IMD Digital Competitiveness Ranking

#1 Regionally
Government AL Readiness Index

98%
Digitally Transformed Services

+7.5 Billion
Customer Dirhams Saved

11 Million
Customer Visits Reduced

#5 Globally
ITU Global Cybersecurity Index

International Partners
I-CoDI

Featured Service
I-CoDI

We have partnered with the International Telecommunication Union (ITU) to establish an International Center of Digital Innovation called I-CoDI. The center helps ITU Members, Sector Members, and other key stakeholders integrate innovation into national development agendas and activities.

I-CoDI builds on CoDI, the Centre of Digital Innovation (CoDI) launched by the UAE in 2013, as part of the UAE’s efforts in digital transformation and enhancing the digital journey of the UAE citizens and Government through research innovation, skills development, and advisory services.

Learn more

National Digital Transformation Committee

The National Digital Transformation Committee of UAE is responsible for leading the role of technology in government activities at a national level. It ensures political support and drives strategic approaches to leveraging technology to improve public services, enhance government efficiency, and promote economic growth.

Roles and Aims

The National Digital Transformation Committee aims to achieve an agile, resilient, transparent, engaged, and innovative government in the United Arab Emirates by focusing on:

  • Proper planning of digital transformation initiatives
  • Outlining operational plans
  • Monitoring digital transformation processes
  • Strategic alignment of priorities with national initiatives
  • Recommendation of digital transformation initiatives
  • Streamlining a nationwide digital transformation plan to compete in the digital age

Members of the Committee

Federal

The Prime Minister’s Office

Federal

Ministry of Interior

Federal

Federal Authority for Identity, Citizenship, Customs & Port Security

Federal

Ministry of Justice

Federal

Telecommunications and Digital Government Authority

Federal

Ministry of Human Resources and Emiratisation

Federal

Cyber Security Council

Federal

Chief of Government Services

Local

Abu Dhabi Digital Authority

Local

Digital Dubai

Local

Sharjah Department of eGovernment

Local

Sharjah Higher Committee of Digital Transformation

Local

Department of Digital Ajman

Local

Smart Umm Al Quwain

Local

RAK eGovernment Authority

Local

Fujairah eGovernment

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Working Hours

Monday to Friday
8:00 am – 6:00 pm

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+971 800 12