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Unified Digital Platform Policy

Main Components

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Unified Digital Platform

Guiding the provision of a secure digital gateway, comprehensive service access and digital identity use.

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Government Services

Includes digital provision of all federal services, integration of local and federal services, and complementary private sector services.


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Obligations of Government Entities

Guidelines on delivery of all digital services on the unified platform, redesigning services for integration and providing continuous technical support and service availability.

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Use of Digital Government Enablers

Utilizing all available digital government enablers and coordinating new applications and infrastructure development with the digital government.

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Data Management and Digital Payments

Guidelines to ensure data usage from a primary, trusted source, leveraging AI and data analytics to enhance user experience, and adopting flexible digital payment systems with modern payment methods.

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