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This policy aims to enhance user experience and improve efficiency as part of the UAE's digital transformation initiative. It focuses on integrating digital systems across federal entities and includes efforts to build trust in digital offerings through various campaigns. Covering a broad spectrum of topics related to digital services, the policy advances the UAE's strategy for government services.
Prioritising the provision of digital services ensuring timely and efficient access for users.
Streamlining processes by requiring users to submit their information and personal details only once.
The necessary tools and resources to support the implementation and functioning of digital services across federal entities.
Consolidating all government services into a single, accessible platform.
Initiatives to build trust and raise awareness about the digital services offered by the government.