The first virtual forum for customers "Geo5s for the future of Digital Geology Services"

Consultation Subject:

Within the series of forums organized by the Ministry of Energy and Infrastructure to evaluate its services and to determine the requirements, needs and expectations of customers, the first virtual forum was organized for customers under the title Deo5s for the future of digital geology services.

Consultation Objective:

One of the objectives of the forum is to listen to the voice of customers, to obtain feedback from them, to find out their opinions, development proposals, and any other comments.

It also aims to develop future improvement plans in the procedures and digital services provided to customers, which would contribute to improving the quality of digital services provided by the Ministry and obtaining the largest number of suggestions received from customers.

Consultation Decision:

• Analysis of the current situation of the customer's opinion

• Evaluation of digital geology services

• An inventory of development proposals, which produces a list of developed and new services